Shipping prices are determined by the weight of the package and the distance it has to travel from our store. Requests for specific shipping additions — i.e. next day, three day air, signature required — can be accommodated for an additional charge to the customer.


We ship via UPS, USPS or Canada Post all packages are carefully wrapped and insured. There is no signature required unless specified.

Any items received damaged due to shipping will be replaced. Please keep all shipping materials and contact Poppy Dog Inc. within 24 hours.


Poppy Dog Inc. products are handcrafted one at a time, and it is rare to create identical items. There may be natural blemishes/variations that are not product flaws. Such variations are inherent in the manufacturing of handmade products, and make your Poppy Dog purchases truly one-of-a-kind.

The product images on the Poppy Dog website may differ slightly from the products you receive due to variations in electronic screens settings. You may request a photo of any of our products by Contacting Us


Except as otherwise expressly provided, this site, all contents and all products and services are provided on an “AS IS” basis.  Poppy Dog Inc. disclaims all warranties of any kind, either express or implied, including without limitation. Poppy Dog Inc. does not warrant that your use of this site will be uninterrupted or error free, or that this site or its server are free of viruses or other harmful elements. Although Poppy Dog Inc. endeavors to provide accurate information, it does not warrant or make any representations regarding the accuracy or reliability of information on this site. Your use of the site is at your own risk. Neither Poppy Dog Inc. nor its affiliated or related entities or its vendors or content providers shall be liable to any person or entity for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise) injury, claim, or liability of any kind or character whatsoever based upon or resulting from your use or inability to use The Poppy Dog Inc. website, or any information or materials provided on the site. If you are dissatisfied with the site or any materials on the site, or with any of Poppy Dog Inc. terms of use, your sole and exclusive remedy is to discontinue using the site. You agree to indemnify, defend and hold harmless Poppy Dog Inc. officers, directors, employees, agents, and affiliates from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, resulting or arising out of your breach of any of these terms of use.