Shipping prices are determined by the weight of the package and the distance it has to travel from our store. Requests for specific shipping additions — i.e. next day, three day air, signature required — can be accommodated for an additional charge to the customer.
We ship via UPS, USPS or Canada Post all packages are carefully wrapped and insured. There is no signature required unless specified.
Any items received damaged due to shipping will be replaced. Please keep all shipping materials and contact Poppy Dog Inc. within 24 hours.
Poppy Dog Inc. products are handcrafted one at a time, and it is rare to create identical items. There may be natural blemishes/variations that are not product flaws. Such variations are inherent in the manufacturing of handmade products, and make your Poppy Dog purchases truly one-of-a-kind.
The product images on the Poppy Dog website may differ slightly from the products you receive due to variations in electronic screens settings. You may request a photo of any of our products by Contacting Us
DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNITY